Shipping policy

Last updated: September 21, 2026

We ship within the United States. Shipping is free on all orders.

Delivery

Orders ship from a warehouse in the United States. When your order ships, you will receive an email with a tracking link. Delivery within the US typically takes 3 to 7 business days after dispatch. Delivery times are estimates and can be affected by carriers, weather and holidays.

Tracking

Use the link in your shipping email to follow your package. If it looks stuck, contact us and we will look into it.

Damaged or missing packages

If your package arrives damaged or does not arrive, contact us through our Contact page (getelvahome.com/pages/contact) and we will make it right.

Shipping protection

If you add shipping protection at checkout, we will replace or refund your order if it arrives damaged or is lost or stolen in transit.